📦 Order Processing, Shipping & Our Small-Batch Promise

We know you're excited to start your renewal journey! Since every Complete Renewal product is lovingly handcrafted in small batches to ensure maximum freshness and potency, our processing times reflect our commitment to quality.

Understanding Our Process

Processing Time (The Handcrafted Standard) 🤲

• STANDARD: 3-7 business days from the date your order is placed.

  • Why the wait? This time allows us to freshly mix, pour, cool, and label your products before they are packed for shipment. Quality over speed!

• PRIORITY INSURED: 1-3 business days from the date your order is placed.

  • Need it fast? Select this option at checkout for faster handling and package insurance coverage.

Shipping Estimates (After Processing) 🚚

• Standard Shipping: 3-5 business days (U.S. Continental)

• Priority Shipping: 1-3 business days (U.S. Continental)

Please Note: Shipping carriers (USPS, UPS) may experience delays during peak holiday seasons. We recommend selecting Priority Insured shipping during these times.

Returns & Exchange Policy

Due to the sensitive, hygienic, and small-batch nature of our skincare products, and to ensure the integrity of every item:

• Due to the nature of our products we maintain a NO REFUND, NO RETURN, and NO EXCHANGE policy.

• Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery at [Your Contact Email] with your order number and clear photos of the damage, and we will work swiftly to find a solution.

Thank you for supporting our mission and our commitment to clean, fresh, small-batch beauty!